He's putting in a lot of hours. He's moving cross-country and it's taking him longer than expected. Those are excuses.
Ivan is a smart, hard-working guy. I think he will emerge from this experience scarred, but smarter. And I truly wish him all the success in the world -- Honest Injun. (someone will probably get all bent out of shape b/c of that!).
Problem is, you're missing the point. He's not working the grill at In'N'Out. He is the leader of a company that is operating in the financial services sector. And that company is taking other people's money, while making commitments to those people. As the leader, he does not have the luxury of going dark.