"The telephone case is more damnable, and reads like a combination of a short horizon for ROI combined with Innovator's Dilemma."
I think it was a bit simpler than that. I really don't think they understood how much more enabling voice[1] was over morse code. It really seems like they didn't get the model would change via voice because you didn't need the morse code operators.
1) they mentioned voice quality in the report and it sounds like they weren't willing to be fix it as part of a NIH mentality
That is fascinating, and kind of a twist on Innovator's Dilemma. It would be innovator's dilemma IF they saw voice as inferior to telegraphy, for instance, if quality and quantity of information transfer were seen as lower, and less accurate than morse code. Perhaps they mistook the fact that Morse code messages were pre-written and could be transferred quickly, while spoken messages were more stilted, and conveyed less info per time unit.
I think it was a bit simpler than that. I really don't think they understood how much more enabling voice[1] was over morse code. It really seems like they didn't get the model would change via voice because you didn't need the morse code operators.
1) they mentioned voice quality in the report and it sounds like they weren't willing to be fix it as part of a NIH mentality