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I have a hard time trusting Linode after the major March 2012 security incident where an attacker compromised an internal system that let him gain access to any Linode Manager accounts: http://status.linode.com/2012/03/manager-security-incident.h... and basically had access to all customers servers!

I have a hard time trusting them because they specifically gave very little information. I would have expected a followup with a better response, like Google or Facebook do when they get compromised: "the attacker used exploit X on this developer's workstation, therefore we are doing Y to prevent this from happening again".

They can work on increasing performance all they want, but if I do not have basic trust in the security of their infrastructure, this does not matter. I expect top-notch security especially from a "premium" VPS provider!



This type of thing is my primary complaint about linode. Their transparency on things that make them look even slightly bad is basically non existent.




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