For a comprehensive rebuttal to this point of view, you may be interested in the works of W. Edwards Deming.
“No one knows the cost of a defective product - don't tell me you do. You know the cost of replacing it, but not the cost of a dissatisfied customer.” -Deming
“No one knows the cost of a defective product - don't tell me you do. You know the cost of replacing it, but not the cost of a dissatisfied customer.” -Deming