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And yet, they left the mouth of a human.

The point that he was explaining when I saw the quote was why the hiring process at Zappos had a "culture fit" part of the interview process. Because you can't maintain a culture, if you have employees who aren't aligned on values. Maintaining this requires passing up on opportunities to hire people who will be productive, because you think that they will undermine the culture.

The importance of culture as a value to the organization is demonstrated by passing up on opportunities that would undermine it. Even if those opportunities are otherwise good.



The semantics are fine, putting aside the bullshit about corporate culture. It just sounds like a press release rather than natural language. The key signal here is “opportunities”.


The human in question was a CEO for around 20 years. People who spend that long in the C-suite absorb a certain amount of corporate language.

And while you may consider corporate culture to be bullshit, others don't. Where others includes every entrepreneur who built a large company that I've ever seen speak on the subject.

I've been lucky enough to see good versus bad corporate cultures first hand. So I also fit into that other bucket. Though admittedly more looking at the issue from somewhere near the bottom, rather than the view from the top.




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