I'm already suing over the security deposit - that's actually an open and shut case. In this case it's not clear that I actually suffered any personal damage so it's not immediately clear whether I have standing in a civil suit.
Did you ask a lawyer-- any lawyer-- before writing the sentence surrounding this word?
I assume the answer is yes. But I also think I remember reading a blog by you where you wasted hours attempting to reverse-engineer some hardware before finally sending it the help flag.