I've heard nothing but bad things about SVB.

aamar · on Jan 31, 2011

Using SVB for a second startup; in my experience, they've been fine and even helpful. Good customer service. No experience with Square One, so I can't compare the two.

usaar333 · on Jan 31, 2011

The bankers themselves are wonderful, helpful people.

The online banking (which I want to use a lot) needs a lot of work.

1) Does not allow logins from linux desktops

2) Password entry uses a virtual keyboard where you manually click on-screen letters with a mouse; this discourages logging in and encourages worse passwords.

3) The actual online interface has significant work to do to catch up to that of larger commercial banks.

aamar · on Jan 31, 2011

Agree with all of these points, except that I've never had to use a virtual keyboard; password entry does use sort of an odd widget, but I can type normally into the password field (typically Chrome/OSX).

Thanks especially for noting the linux problem; I'd forgotten about that.